Gaming should be enjoyable entertainment, never a source of financial or emotional stress. We're committed to helping you maintain healthy gaming habits and providing support when you need it most.
If you're concerned about your gambling habits, professional support is available 24/7
Decide how long you want to play before you start. Set an alarm and stick to it. Gaming should never interfere with work, family, or other important activities.
Only gamble with money you can afford to lose. Set a strict budget and never chase losses. Think of gambling as paying for entertainment, not as a way to make money.
Step away from gaming regularly. Use this time to assess your mood, spending, and whether you're still having fun. If you're frustrated or trying to win back losses, it's time to stop.
Don't use gambling to escape problems or negative emotions. Gaming should only be done when you're in a positive mindset and making clear-headed decisions.
Gaming should be social and fun. If you find yourself hiding your gambling from friends and family, or lying about your spending, it may be time to seek help.
Understand that the house always has an edge. Casinos are businesses designed to make profit. Don't expect to win, and celebrate any wins as bonus entertainment.
Answer these questions honestly to help evaluate your gambling habits. This is a confidential self-assessment tool.
Take control of your gaming experience with these industry-standard tools available at all our partner casinos.
Set daily, weekly, or monthly limits on how much you can deposit. These limits help you stick to your budget and prevent overspending.
How it works: Once set, limits can be decreased immediately but increases require a 24-48 hour cooling-off period.
Control how long you spend gaming in a single session. The system will automatically log you out when your time limit is reached.
Recommended: Set 1-2 hour session limits to maintain perspective and avoid fatigue-based decisions.
Set a maximum amount you're willing to lose in a day, week, or month. When reached, you'll be prevented from further gambling.
Important: Loss limits help prevent chasing losses, which is a common problem gambling behavior.
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Purpose: Help maintain awareness of time and spending while gaming to prevent loss of perspective.
Take a temporary break from gambling for 24 hours, 48 hours, one week, or one month. Your account will be inaccessible during this time.
Benefit: Provides time to reflect on your gambling habits and regain perspective.
Completely block yourself from all gambling activities for a minimum of 6 months up to 5 years through GamStop.
Note: Self-exclusion cannot be reversed once activated and applies to all UK-licensed operators.
Recognizing these warning signs early can help prevent gambling from becoming a serious problem. If you identify with several of these signs, consider seeking professional help.
Remember that problem gambling is a recognized medical condition, not a moral failing. Professional help is available, and recovery is possible with the right support and treatment.
These organizations provide free, confidential support for gambling problems. All services are available 24/7 and staffed by trained professionals.
Phone: 0808 8020 133 (Free from UK landlines and mobiles)
Website: www.gamcare.org.uk
Services: Live chat, email support, face-to-face counseling, support groups
Availability: 24/7 helpline and live chat support
GamCare provides information, advice, support and counselling for the prevention and treatment of problem gambling.
Website: www.gambleaware.org
Services: Information, self-help tools, treatment finder, research
Focus: Education, prevention, and treatment funding
Resources: Interactive tools, budget calculators, reality check apps
BeGambleAware is the leading charity in Britain committed to minimising gambling-related harm.
Website: www.gamstop.co.uk
Service: Free self-exclusion from all UK licensed gambling sites
Duration: 6 months, 1 year, or 5 years
Coverage: All UK Gambling Commission licensed operators
GamStop is a free service that lets you put controls in place to restrict your online gambling. Once you've set up these controls, all the gambling companies licensed in Great Britain have to abide by your decision.